
LUXURY HAIR SALON & TRICHOLOGY SPECIALISTS
Privacy Policy
Priory Hair Company is committed to protecting your personal data and welcomes the General Data Protection Regulation (GDPR), which ensures transparency and security in handling personal information.
This Privacy Policy explains how Priory Hair Company Limited looks after your personal information, how we collect and use it, and your rights regarding our processing of your data.
Topics Covered
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What information we collect about you
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How your information is used
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Marketing communications
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Employment data
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How long your information is retained
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Where your information is stored
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Accessing and updating your data
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Cookies policy
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Links to other websites
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Updates to this Privacy Policy
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How to contact us
What Information We Collect About You
We collect personal information when you:
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Book an appointment for a service or consultation
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Visit the salon for a service or treatment
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Purchase a product
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Apply for a job with us
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Contact us via email, phone, or online
The information we collect may include:
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Name, address, email, phone number
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Relevant medical history (e.g., allergies, pregnancy, or conditions affecting treatment suitability)
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Payment details and transaction history
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IP address (if booking online)
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CVs and employment-related information (for job applicants)
Clients Under 16
For clients under the age of 16, we will only collect and use personal information with the consent of a parent, carer, or legal guardian.
How Your Information Will Be Used
We process personal data only when we have a legal basis to do so, such as:
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To fulfill a contract with you – Providing the services or treatments you have booked and communicating about appointments.
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Legitimate business interests – Using your data to improve our services, maintain security, and manage customer records.
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With your consent – When we need permission to hold or process health-related information.
Sharing Your Information
We may share your data with trusted service providers, including:
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Our salon booking and management system (e.g., Fresha or similar)
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Website hosting providers (e.g., Wix)
All our suppliers comply with GDPR and have data protection policies in place.
Some of our team members may be self-employed and have access to the shared salon booking system, but they are required to follow our data protection policies to ensure your information is kept safe.
We will not share your information with any third party without your consent, except when required by law.
Marketing Communications
We may send you updates about our services, special offers, and promotions, but only if you have given consent.
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If you have opted in, you can opt out at any time.
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To unsubscribe, contact us via email or follow the instructions in our marketing emails.
We will not sell or share your data with third parties for marketing purposes.
Employment Data
If you apply for a job with us, we will collect and process relevant data as outlined in our employment contracts and employee handbook.
Information about unsuccessful job applicants is deleted after 3 months unless requested otherwise.
How Long Your Information Is Retained
We do not keep personal data longer than necessary.
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Client records – If you haven’t visited us for over a year, your information will be archived, except for:
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Allergy test records (kept for 5 years)
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Financial transactions (kept for 6 years)
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If you wish to have your data deleted earlier, please contact us.
Where Your Information Is Stored
Your data is securely stored within the European Economic Area (EEA) on encrypted servers provided by our salon booking and website service providers.
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Payment transactions are encrypted.
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Paper records (if applicable) are kept in locked storage.
While we take every precaution to protect your data, transmitting information online is not 100% secure. We encourage safe browsing practices when using our website.
Accessing and Updating Your Data
You have the right to:
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Request a copy of the personal information we hold about you.
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Request that we correct or delete any inaccurate data.
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Object to our processing of your data under certain circumstances.
If you would like to access, amend, or delete your data, please contact us at:
📧 Email: info@prioryhaircompany.com
📍 Address: Priory Hair Company, 26-28 Bridge Street, Christchurch, Dorset
📞 Phone: 01202 085439
We will respond to your request within 30 days.
Cookies Policy
What are cookies?
Cookies are small text files stored on your device to help us improve your browsing experience.
We use cookies to:
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Track website visits and improve functionality
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Analyze visitor behavior for marketing and performance insights
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You can adjust your browser settings to block or delete cookies at any time. However, some website features may not function correctly without them.
For more details on managing cookies, visit:
🔗 www.aboutcookies.org
Links to Other Websites
Our website may contain links to external websites. This Privacy Policy only applies to Priory Hair Company's website. We encourage you to read other sites' privacy policies when visiting external links.
Updates to This Privacy Policy
We keep this Privacy Policy under regular review. Any updates will be published on this webpage.
Last updated: 9 December 2024
How to Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
📧 Email: info@prioryhaircompany.com
📍 Address: Priory Hair Company, 26-28 Bridge Street, Christchurch, Dorset
📞 Phone: 01202 085439
If you believe we have mishandled your data, you also have the right to file a complaint with the Information Commissioner's Office (ICO):